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Anthem, Inc. Strategic Client Development Director in Wallingford, Connecticut


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Given Anthem’s scale, balance sheet, broad national reach and depth at the local market level, Anthem has established a new business unit called the Diversified Business Group. The Diversified Business Group is a solutions-oriented business unit within the Company that will support Anthem and other external clients in the pursuit of transforming healthcare.

Strategic Client Development Director - Diversified Business Group (DBG)

This is a work-from-home opportunity.

The Client Partnership Development Director is responsible for strengthening the existing relationships with DBG’s largest and most important clients and drive growth across all DBG products.

This position reports to the Staff VP of Strategic Client Experience and Partnerships and is accountable for managing the partnerships and growth agenda for two to three existing strategic clients across DBG.

Responsibilities include the development and growth of existing, strategic clients in the health plan sector. Also has existing relationships or will build strong relationships with Senior health plan Executives.

Primary duties may include but are not limited to:

  • Develops strategies and executes plans to achieve goals in growth, profitability, retention, and strategic value for existing key clients.

  • Sells the DBG value proposition to assigned clients and provides consultative subject matter expert information on the suite of products offered by DBG.

  • Designs and implements standard and customized bundles of DBG services to seize unique cost-of-care and quality improvement opportunities for health plan clients.

  • Partners with the DBG Business Unit’s client implementation and management teams to ensure their recognition of value and satisfaction with DBG services.

  • Builds effective relationships with internal and external stakeholders in support of the client growth agenda.

  • Understands the issues specific to the client and applies knowledge, insight, and experience into strategic recommendations, and also understands the business processes that the DBG solutions support.

  • Participates in developing product and sales support messaging and materials and leads the overall account planning and renewal strategy.

  • Provides the voice of customer feedback to DBGs product organization and participates in the development of pilot programs for their clients.


Minimum Requirements:

  • Requires a BA/BS in a healthcare or related field; 7 years of experience in account management, sales, and/or operations in the health care industry; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:

  • MBA preferred.

  • Excellent written and verbal communication skills and Executive presence.

  • Successful track record of selling specialty care/benefit management services and technology for leading healthcare companies to target customers.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs, and financial education resources, to name a few.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2020 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS60795-Connecticut