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Anthem, Inc. Account Management Executive Advisor in Spring Hill, Florida


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Responsible for assisting in developing and building improved methodologies and practices consistent with current enterprise goals.

Primary duties may include, but are not limited to:

  • Functions as single point of contact for business or IT partners.

  • Coordinates and leads multiple teams on initiating, developing, designing and implementing new change initiatives.

  • Directs, reviews and approves communications and leads meetings with area lead contacts to gather needs and issues; reviews other needs statements and requirements.

  • Acts as a liaison to leverage initiatives and good practices from other areas.

  • Leads the identification and development of independent initiatives across the organization and seeks to develop a corporate solution.

  • Helps areas with due diligence, decision making and problem solving of new ideas and improvements to existing processes, practices, policies and guidelines.

  • Assists areas with due diligence on new ideas by acting as a facilitator/informal contact.

  • Acts as a mentor to others in the department.

  • Facilitates, provides feedback and participates in final decision making for solutions and high level requirements collection and effort estimation.

  • Cascades changes across the organization working with key associates.

  • Serves as advocate for enterprise strategies and priorities.

  • For Discovery, may also: Participate in pre-assessment process for assigned Initiatives and evaluate initiative charters for end-to-end completeness and readiness to enter Discovery process (Leads simple projects, assists with complex projects or programs).

  • Coordinates pre-Discovery activity; determines session needs, oversees production of session materials, assists Initiative team (business, Investment Priority Support, BRM Account Management) in closing all action Items, collection and dissemination of all required information prior to session.

  • Supports and drives the end-to-end Discovery process for Plan of Record initiatives (leads smaller initiatives, under $2M, independently, acts in a supporting role on larger initiatives).

  • Oversees estimating process: ensures appropriate areas are involved and engaged, ensures review and validation of LOE by appropriate areas, provides direction to BRM Estimating Support liaison to run reports, baseline projects and complete time phasing.


Minimun Requirements:

  • Requires BA/BS degree in relevant field; minimum of 9 years experience in any of the following: coaching, mentoring, monitoring, working closely with IT to successfully implement operational enhancements and/or break/fixes or any combination of education and experience, which would provide an equivalent background.

  • Strong Microsoft Office skills required; experience creating and presenting updates to leadership required.

Preferred Qualifications:

  • Master Degree preferred.

  • Relevant certification in applicable domain, such as Project Mgmt, Quality, Availability and Reliability is preferred.

  • Strong understanding of portfolio management methodology, tools and processes preferred.

  • Experience in any of the following preferred: healthcare industry, corporate strategy, capacity planning, data architecture and modeling, database design and management, systems security or quality assurance.

  • Project Management or Agile certification preferred.

  • Strong understanding of portfolio management methodology, tools and processes preferred.

  • Working knowledge of the SSCR end to end process; Working knowledge of the JIRA process; Ability to work closely with Account Management/Implementation teams on renewals and new business client requests preferred.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS54417-Florida