Elevance Health Health Educator Sr in San Juan, Puerto Rico
Health Educator Sr
Job Family: Medical and Clinical
Type: Full time
Date Posted:Aug 02, 2022
Req #: JR3147
- National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
Responsible for responding to inbound inquiries for disease management or medication alert programs. Serves as a subject matter expert. Primary duties may include, but are not limited to:
Provides information to members eligible for disease management or medication alert programs.
Makes outbound attempts to program members to provide health information according to program standards.
Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.
Diffuses situations with members who are resistant to health coaching and/or disease management interventions.
Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.
Assists with increasing participant's motivational level by addressing barriers and assessing needs.
Focuses on improving member health by promoting incremental behavior change leading to healthier outcomes.
Conducts behavioral assessments to identify individual member knowledge, skills, and behavioral needs.
May coordinate with others in the multi-disciplinary clinical team. May serve as mentor for orientation and training of new staff.
Serves as resource expert to Health Educators and provides guidance about processes and systems, including assisting with complex calls, and complaints and other issues.
Prepares and presents in-services to the Health Educator team.
Requires BA/BS in appropriate field of specialization and minimum of 4 years of related experience in direct care, health education, exercise instruction or patient education; or any combination of education and experience which would provide an equivalent background.
Prior experience in health coaching, disease management in a call center environment, and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.
Certification or advanced certification and/or licensure appropriate to field of specialty preferred. MS preferred.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.
We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.ElevanceHealthinc.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact email@example.com for assistance.
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