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Anthem, Inc. Behavioral Health EAP Consultant I in San Diego, California


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Behavioral Health/EAP Consultant I

Location: This position will allow you to work remotely Hours: Monday-Friday 5:30 am-6 pm Mountain Time. Multiple positions open and shifts will be between these work hours Mountain Time.

Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 14 million lives. Primary duties may include, but are not limited to: • Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and requests for services; receives a client request, assesses the situation, determines an appropriate course of action. • Provides telephone crisis intervention, assessment, short-term problem resolution, and referral to appropriate provider(s). • Manages Critical Incident Stress Debriefing requests. • Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.


• 3 years of direct psychiatric and/or substance abuse experience is required or any combination of education and experience, which would provide an equivalent background. • Current unrestricted license such as (but not limited to) LPC LMSW (as allowed by applicable state laws), LCSW, or LMHC, LMFT, in applicable state(s) required. • Masters degree in a related field is required. • Bilingual preferred. • Understanding of college student mental health and wellness needs is preferred • Knowledge, skill, and experience specifically focused on the needs of college students on a university campus is preferred

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.