Anthem, Inc. Behavioral Health Consultant II in San Antonio, Texas
SHIFT: Day Job
Your Talent. Our Vision. At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
Work Hours: 9:30 am - 6 pm
The Behavioral Health Consultant II position will be responsible for providing Behavioral Health and Employee Assistance services to up to approximately 10 million lives.
What does a typical day look like?
Primary duties may include, but are not limited to:
Works in a high-volume, clinical call center environment, answering inbound calls to assist members access mental health, substance use and employee assistance programs
Provides telephone and/or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).
Manages Critical Incident Stress Debriefing requests.
Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.
Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation.
Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.
Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system.
What You Contribute:
This position requires 5-7 years of direct psychiatric and/or substance abuse experience and prior managed care experience; or any combination of education and experience, which would provide an equivalent background.
Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMSW, or LMHC, in applicable state(s) required.
Bachelor's degree required; Master’s degree preferred.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com.
An Equal Opportunity Employer/Disability/Veteran.