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Anthem, Inc. Care Center Manager II in Raleigh, North Carolina


SHIFT: Day Job

SCHEDULE: Full-time

The use of this job is limited to the CareMore and HealthSun business units. If you believe this to be the best match for your position, please consult with your Human Resources partner prior to using this job (HRBP should work with Compensation). Responsible for providing supervision and leadership to the administrative and non-physician clinical staff of a large care center and may be responsible for multiple care centers. This role within CareMore performs the responsibilities of a medical assistant on a limited basis (20% or less of their time). Primary duties may include, but are not limited to:

  • Implements and monitors operational/office policy and procedures.

  • Ensures office processes are efficient, supports the care center, and enhances patient satisfaction and retention.

  • Analyzes daily office operations and utilization of resources.

  • Maintains appropriate staffing levels and morale.

  • Interacts with regional manager to facilitate office operations to meet company objectives.

  • Conducts monthly staff meetings.

  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.


Minimum Requirements:

  • Requires a high school diploma and a minimum of 3 years experience in a physician office; or any combination of education and experience which would provide an equivalent background.

  • Medical Assistant Certification as required and satisfactory completion of a Tuberculosis test is a requirement for this position

  • Clinical management in a medical office is required.

  • Travel between Ashville, Durham, and Raleigh is required.

    Preferred Qualifications:

  • Experience with managed care and Fee-For-Service reimbursement requirements strongly preferred.

  • LPN or LVN preferred for CareMore business units.

  • This level serves a larger population size at a CareMore Care Center location, may be responsible for multiple CareMore Care Centers.

    REQNUMBER: PS64095