Anthem GRS Account Manager II/III - California - PS3840 in Pleasanton, California

GRS Account Manager II/III - California - PS3840

Location: California, United States

Field: Sales

Requisition #: PS3840

Post Date: Aug 01, 2018

Your Talent. Our Vision. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

GRS Account Manager II/III

Work location: California

Responsible for partnering with all Commercial Account Management colleagues managing customers who currently have Anthem retiree solutions for their retiree populations. This can include Medicare look-alike/wrap, COB, MA, PDP, MA-PDP solutions. Works with GRS leadership on all efforts associated with increasing the profitability of this book of business and renewing business and converting Medicare look-alike/wrap and COB customers to MA and MA-PDP products.

GRS Account Manager II - Typical retiree eligible group size is 251-2,500.

GRS Account Manager III - Typical retiree eligible group size is 2,501 and larger.

Primary duties may include, but are not limited to:

  • Partner with Commercial Account Management in an assigned territory for Large Group, Labor and Trust and ANA to convert existing COB and Medicare supplement look alike customers to MA and MA-PDP solutions.

  • Participate in GRS conversion strategy in partnership with GRS leadership team and commercial account management teams in assigned territory in order to align overall account strategies, prioritize accounts and facilitate ongoing strategic discussions in local markets.

  • Influences customer retention strategies with commercial account executives in order to position MA and MA-PDP solutions.

  • As a GRS SME, ensure all groups select appropriate products for the size and type of account.

  • For custom groups ensure customizations are aligned to customer needs and expectations and that the organization can profitably deliver on customer commitments.

Additional responsibilities at III level:

  • Provides overall leadership in GRS Account Management and mentorship to more junior and smaller group GRS AMs.

  • Assist and mentor GRS Account Management Executives with challenging client requests and escalated issues from the commercial team and or group/consultant/broker.

Requires a BA/BS business or related fields; 5-8 years of combined product, sales and account management experience with knowledge and experience in the group retiree market and related products, or any combination of education and experience.

Requires Current Life Agent License with Department(s) of Insurance based on each state in his/her territory.

GRS Account Manager II - 5+ years experience

GRS Account Manager III - 8+ years experience

Please note: This position may be filled at either the GRS Account Manager II or III level. Manager will determine level based upon selected applicant's background and skill set relative to the qualifications of the position.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.