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Anthem, Inc. Director Corporate Communications - Internal Digital Platforms in Palo Alto, California


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Director Corporate Communications - Internal Digital Platforms

The Director Corporate Communications – Internal Digital Platforms role will lead a team responsible for all editorial and design functions of the company’s intranet. The Director should establish a vision and overarching strategy for the intranet, oversee the editorial calendar and day-to-day operations of the platform, and continuously assess and refine the user experience.

Primary duties may include, but are not limited to: - Drive the intranet strategy and evolve the content to more closely align with Anthem’s purpose, strategy, mission, and culture. - Assess and improve the site architecture and content layout to create a consistent, user-friendly, employee-centric experience. - Lead a team of writers and designers to create relevant and visually compelling content on a daily basis. - Develop a streamlined process to solicit and publish articles from across the enterprise, and establish best practices for quality control of editorial content. - Oversee enterprise intranet master content calendar. - Partner with key stakeholders such as Human Resources and Digital/Information Technology in order to evolve the content delivery strategy and lead ongoing intranet optimization efforts. - Gather, analyze, and communicate relevant metrics to stakeholders to demonstrate site effectiveness and drive ongoing site improvement. - Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Work location: Any of the following Anthem states - California, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia, Wisconsin. ; may consider other locations for most qualified applicant.


Requires a BA/BS in English, Communications or Journalism preferred; 10 years of experience in a related field; or any combination of education and experience, which would provide an equivalent background.

  • MS preferred. - Knowledge of the managed care/healthcare insurance industry preferred. - Prior/current experience managing/leading a team.

    Ideal candidate will possess the following: - Exceptional interpersonal, verbal communication skills, along with excellent writing and editing skills. - Ability to manage multiple projects simultaneously and meet tight deadlines in a fast-paced environment. - Ability to shape and edit team members’ content in a productive, results-driven manner. - Keen sense of design and visual content. - Sound business judgment and experience “connecting the dots” among seemingly unrelated topics. - Ability to synthesize difficult concepts into easily accessible language.

    Please note this is a people leader role.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS48247-California