Anthem Inc. Veterans Jobs

Job Information

Anthem, Inc. Health Educator in Norfolk, Virginia


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

This is a Work at Home position, but you must reside within 50 miles of an Anthem office in USA

Shift: 8.30am-5.30pm EST

The Health Educator is responsible for participating in delivery of patient education, development of care plan goals / interventions and for performing health coaching for members, for health improvement/wellness programs.

Primary duties may include but are not limited to:

  • Identifies and/or coordinates specific health coaching plan needs to address objectives and goals identified during assessments.

  • Implements and/or coordinates coaching and/or care plans by educating members regarding health needs.

  • Assists with increasing participants motivational level by addressing barriers and assessing needs to facilitate health behavior change.

  • Conducts behavioral assessments to identify individual member knowledge skills and behavioral needs.

  • Receives or places calls to members who have failed to enroll with disease management to encourage their enrollment in the correct disease management program.

  • Monitors and evaluates effectiveness of interventions and/or health coaching plans and modifies as needed.

  • Directs members to facilities, community agencies and appropriate provider/network.

  • Diffuses situations with members who are resistant to health coaching and/or disease management interventions.

  • Provides consultation to department associates regarding methods/approaches to help members recognize and overcome barriers to improve their health.

  • Refers member to disease management or catastrophic case management.

  • May coordinate with others in the multi-disciplinary clinical team to coordinate health coaching plan for the member.


  • Requires BA/BS in appropriate field of specialization; 2 years of related experience in direct care health education exercise instruction or patient education; certification or advanced certification and/or license appropriate to field of specialty as required; or any combination of education and experience, which would provide an equivalent background.

  • Prior experience in health coaching disease management in a call center environment and/or patient education and behavior change techniques and strong understanding of disease management principles is preferred.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS53478