Anthem Inc. Veterans Jobs

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Anthem, Inc. Financial Operations Recovery Process Specialist in Norfolk, Virginia

Description

SHIFT: Day Job

SCHEDULE: Full-time

Financial Operations Recovery Process Specialist

Responsible for providing technical direction, guidance and resources to associates on a day to day basis. Primary duties may include, but are not limited to:

  • Serves as a first line resource for financial operations associates for workflow and technical related processes.

  • Provides operational training, assists associates by answering day-to-day technical questions, monitors inventory to ensure workflow remains uninterrupted, and handles complex case research and resolution.

  • May review and monitor associates work for quality standards.

  • Reviews department policy and procedure manuals for accuracy and works to ensure procedures and polices are accurate and complete.

  • May research operations workflow problems and system irregularities.

  • Assists with the development and testing of process improvement solutions and other operational improvements.

Qualifications

  • Requires a BA/BS degree; up to 3-5 years related experience;

  • previous experience in high-volume operations (claims, customer service, enrollment and billing); or any combination of education and experience, which would provide an equivalent background.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS53931

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