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Anthem, Inc. Organization Change Management Leader in Midland, Georgia


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. At Anthem, we are focusing on building a brighter future where health care is affordable, accessible, personalized, and uncomplicated.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Organizational Change Management Leader will actively engage with business partners and stakeholders to understand business operations and goals and create a roadmap to achieve change adoption. Organizational Change Leader will play an integral role on a team established to set up governance and structure to effectively deliver transformational change throughout the Company.

In this fast-paced environment, the Organizational Change Management Leader will actively engage to drive and support change management aligned with transformational business initiatives with various stakeholders’ enterprise wide. A successful candidate will have expertise in large-scale transformational initiatives to deploy a consistent and effective change approach that will align with Anthem’s culture resulting in an exceptional experience, desired business outcomes and adoption for all stakeholders.

Key Responsibilities:

  • Actively leads, directs, coordinates and provides visibility into engagement, communications, and training efforts for all enterprise transformation initiatives.

  • Prepares for change by assessing the magnitude and risk of change with the organization’s change readiness. Identifies pitfalls and potential points of challenge or change aversion. Conducts thorough methodological investigations to identify key stakeholders impacted by the change and determines appropriate timing of that change.

  • Applies structured change management methodology to facilitate change and promote adoption of the change; knows how to modify this methodology to be appropriate stakeholders.

  • Creates change management and training strategies, developing change that maximizes stakeholder change readiness and adoption of strategies to support delivering identified project benefits.

  • Conducts an environment scan to identify potential challenges for stakeholders, such as skills gaps, doubts and uncertainties, to foster a positive acceptance of change. Modifies change management plans (including training and coaching plans) to accommodate the needs of the various impacted stakeholder groups.

  • Creates engagement and communications strategies / plans to ensure all stakeholders are fully aware of impending changes. Works with appropriate departments to create coaching plans for enterprise leaders and associates and other key stakeholders. Conducts an impact assessment for stakeholders affected by the change items.

  • Regularly reviews and assesses potential change fatigue across all stakeholders and provides recommendations to address. Performs quantitative and qualitative assessment of change success and change adoption.

  • Solicits feedback from stakeholders to determine the success of change management activities and ensure that behavioral changes align with strategic objectives. Works collaboratively with Culture Transformation, Communications, Human Resources teams and Enterprise Transformation leaders at all levels to ensure integration and alignment of business plans.

  • Councils project teams, business partners and others in the organization in change management practices to increase effectiveness in driving sustainable change.

Education and Experience Requirements:

  • Bachelor's degree in Organizational Development or business-related field required. Master’s degree in Industrial/Organizational Psychology, Organizational Development, Business Administration or a relate discipline preferred.

  • 7 years of relevant professional-level change management, organization development or business transformation experience required. Three or more years of project leadership experience with the ability to lead and influence others across the organization required.

  • Significant experience in both technical change management and organizational change management. Experience working in project delivery, understanding the balance required to deliver change management within constraints and competing priorities.

  • Strong communication and presentation skills required.

  • Must possess an aptitude for understanding and leveraging technology.

  • Ability to travel may be required.

  • Must be able to report to an Anthem office daily.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS43543-Georgia