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Anthem, Inc. Delivery Network Business Development Specialist in Miami Lakes, Florida

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

The Delivery Network Business Development Specialist is responsible for engaging in lead generation activities to promote medical center member enrollment via phone or through in person interaction at community events.

Responsibilities:

  • Promotes enrollment by providing education and communicating information on Medicare products/services and/or medical center services to prospective members.

  • Responds to inquiries, requests for information, concerns and complaints.

  • Answers questions, prepares reports, documents calls and complaints, clarifies benefits, and refers prospective patients.

  • Provides solutions to problems and serves as a liaison between members, providers, and interdepartmental areas.

  • Maintains knowledge of product portfolio, medical centers, and associated eligibility guidelines.

  • May represent the plan and/or medical centers at events.

Qualifications

  • Requires a high school diploma or GED equivalent from an accredited institution.

  • 1 year of related telephone telemarketing sales experience or any combination of education and experience which would provide an equivalent background.

  • Medicare Advantage Products experience preferred.

  • Bilingual (fluency in English/Spanish) required. Creole speaking preferred.

    The health and safety of our associates, members and communities is a top priority for Anthem. This priority has become increasingly important as we continue to face the challenges of the COVID-19 pandemic. Anthem believes vaccination is the best way to reduce the spread of COVID-19 and protect our members, our communities, our families and ourselves. To minimize the risk of transmission of the COVID-19 virus and maintain a safe and healthy workplace, vaccination is required for this role. (At Anthem, fully vaccinated means it has been at least two weeks since you have received the second dose of a two-dose vaccine such as Moderna or Pfizer, or the single dose of a single dose vaccine, such as Johnson & Johnson).

    If you do not meet the requirements for this position, we encourage you to review other positions that currently allow virtual work. If you have a medical or sincerely held religious reason for not being vaccinated, consistent with applicable law, Anthem will consider requests for reasonable accommodation on this basis. Should you have any questions regarding the requirement after applying, email TalentAcquisition_VaccinationSupport@anthem.com.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

    Delivery Network Business Development Specialist

    Sign on bonus- $500

    Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS59751

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