Anthem, Inc. Training Specialist in Memphis, Tennessee
SHIFT: Day Job
Location(s): Nashville, TN, Memphis, TN, Knoxville, TN
The Training Specialist is responsible for facilitating a variety of performance-based learning events that may include, but are not limited to general associate, management, sales, clinical, technical and operations training. Training often focuses on more abstract, less concrete soft skills training meant to influence behavior and buy-in from others. Primary duties may include, but are not limited to:
Facilitates learning events that are performance-based in nature.
Delivers synchronous and asynchronous learning events using varied media in virtual and global environments.
Employs rapid course development methodologies to quickly meet client needs.
Exercises classroom management including learner performance and escalates issues to Learning & Development and client leadership when necessary.
Measures, tracks and evaluates learner and client satisfaction.
Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness.
Keeps technical skills updated.
Requires BA/BS in related field; 3-5 years training experience; or any combination of education and experience, which would provide an equivalent background. Ability to travel up to 25% domestically (may occur in 4-10 consecutive weeks) required.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.