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Anthem, Inc. Enterprise Change Management Leader in Jefferson City, Missouri


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. At Anthem, we are focusing on building a brighter future where health care is affordable, accessible, personalized, and uncomplicated.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Enterprise Change Management Leader will actively engage with business partners and stakeholders to understand business operations and goals and create a roadmap to achieve change adoption. Enterprise Change Management Leader will play an integral role on a team established to set up governance and structure to effectively deliver transformational change throughout the Company.

In this fast-paced environment, the Enterprise Change Management Leader will actively engage to drive and support change management aligned with transformational business initiatives with various stakeholders’ enterprise wide. A successful candidate will have expertise in large-scale transformational initiatives to deploy a consistent and effective change approach that aligns with Anthem’s culture resulting in an exceptional experience, desired business outcomes and adoption for all stakeholders.

Key Responsibilities:

  • Actively leads, directs, coordinates and provides visibility into engagement, communications, and training efforts for all enterprise transformation initiatives.

  • Provides consultation and develops strategies to support adoption of change initiatives and supports the execution of necessary behavioral shifts.

  • Prepares for change by assessing the magnitude and complexity of the of change with the organization’s change readiness and associated risks. Identifies pitfalls and potential points of challenge or change aversion. Conducts thorough methodological investigations to identify key stakeholders impacted by the change and determines appropriate timing of that change.

  • Applies structured change management methodology to facilitate change and promote adoption; is able to identify the need for agility and how to modify this approach to meet the needs of the stakeholders.

  • Creates training and awareness strategies, that maximizes stakeholder engagement and adoption and yield desired outcomes.

  • Conducts an environment scan to identify potential challenges and areas of resistance for stakeholders, such as skills gaps, doubts and uncertainties, to foster a positive acceptance of change. Modifies change management plans (including training and coaching plans) to accommodate the needs of the various impacted stakeholder groups.

  • Creates engagement and communications strategies / plans to ensure all stakeholders are fully aware of impending changes. Works with appropriate departments to create coaching plans for enterprise leaders and associates and other key stakeholders. Conducts an impact assessment for stakeholders affected by the change items.

  • Regularly reviews and assesses potential change fatigue across all stakeholders and provides recommendations to address. Performs quantitative and qualitative assessment of change success and change adoption.

  • Solicits feedback from stakeholders to determine the success of change management activities and ensure that behavioral changes align with strategic objectives. Works collaboratively with Culture Transformation, Communications, Human Resources teams and Enterprise Transformation leaders at all levels to ensure integration and alignment of business plans.

  • Councils project teams, business partners and others in the organization in change management practices to increase effectiveness in driving sustainable change.



  • The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against Covid-19. All offers of employment are conditioned on completion of a background check, including COVID-19 vaccination verification. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

  • Bachelor's degree in Organizational Development or business-related field

  • 7+ years of relevant professional-level change management, organization development or business transformation experience

  • 3+ years of project leadership experience with the ability to lead and influence others across the organization

    Preferred Qualifications

  • Master’s degree in Industrial/Organizational Psychology, Organizational Development, Business Administration or a related discipline preferred

  • Experience working in project delivery, understanding the balance required to deliver change management within constraints and competing priorities

  • Able to present and influence decision making at the executive level

  • Strategic thinker that can pivot and react to change

    Additional Info

  • The role is eligible for remote/work at home status

  • Ability to travel may be required

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. An Equal Opportunity Employer/Disability/Veteran.

    Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS60630-Missouri