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Anthem, Inc. Sr Director Engineering in Indianapolis, Indiana


SHIFT: Day Job

SCHEDULE: Full-time


Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

  • Sr. Director Engineering is responsible for strategic oversight and delivery of enterprise application and system solutions for client group, business unit or corporate department and utilizing various customer technology platforms.

  • Directs multiple work functions or major projects/programs with broad scope and strategic business impact.

    Primary duties may include, but are not limited to:

  • Planning, directing, and controlling multiple teams of resources and initiatives to accomplish the objectives and requirements defined by senior technology and product management across multiple teams.

  • Responsible for the planning and execution of company wide efforts and goals and the ability to manage to budgetary constraints.

  • Interfaces with key technology solution vendors; develops strategies and facilitates performance measurement plans to optimize vendor and associate performance and outcomes.

  • Must be adept in stakeholder management. This involves creating new and lasting customer relationships, establishing communication paths, driving discussions to meet business needs, and strategizing technical solutions to reduce overall cost of care

  • Develops application technology plans, forecasting for an enterprise application, enterprise-wide tool, infrastructure, or a center or domain that is equivalent in scope and complexity.

  • Manages a domain or suite of applications (or the equivalent capital and/or level of responsibility).

  • Knows the functionality and capability of all of the tools at their disposal. Must be able to work alongside architects and other technical peers across the enterprise to formulate and execute on strategy.

  • Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements.

  • Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis.

  • Ensures delivery and supports system solutions that support the continuous operations.

  • Identifies and resolves hurdles for assigned areas/groups according to established deadlines.

  • Establishes and maintains collaborative relationships with key business partners.

  • Partners with customers in order to understand new product enhancements or features being requested.

  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.

  • Plans and executes annual projects while maintaining profit and loss (P&L) responsibility.

    Establishes and maintains collaborative relationships with key business partners.


  • Requires a BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years of IT management experience in the area of function being managed; or any combination of education and experience, which would provide an equivalent background.

  • Experience in building and managing global Agile teams, including team recruitment, skill alignment, budget adherence, coaching, and mentoring.

    Preferred Skills:

  • Leadership-level experience in CRM technologies, such as PegaSystems and Salesforce

  • Deep knowledge of Oracle and SQL database development

  • Firm understanding of Contact Center technologies like Genesys and AWS Connect

  • Experience in cloud-based technologies and migrations

  • A background in Service Experience and the Healthcare domain

  • Strong technical acumen.

    The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws.

    Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

    REQNUMBER: PS59944-Indianapolis-Indianapolis